City of Madera:

January 18, 2019

City extends relief opportunities to federal employees impacted by government shutdown

The City of Madera today announced that it will be extending relief opportunities to Federal workers incurring financial hardships amidst the longest running government shutdown in US history. The City will provide payment arrangement assistance to impacted Federal employees.

“This is one less thing our fellow public servants will need to worry about right now,” said Mayor Andy Medellin. “It’s important we do our part to provide support in any way we can during this time of need. I encourage those who are impacted to contact our utility billing staff for assistance.”

Effective immediately, customers impacted by this event may contact the City’s Utility Billing Department and staff will assist them with issues such as shut-off for non-payment, late utility bills, or inability to pay current bills. Impacted customers will be able to make these payment arrangements until such time that the Federal Government is reopened.

“City staff work diligently to assist customers on a regular basis when they are having difficulty paying their bills,” said City Manager Arnoldo Rodriguez. “We take pride in offering these essential services to residents that may find themselves in a challenging situation. I’d like to thank the City’s dedicated leadership team for providing these relief options.”

Madera customers impacted by the Federal Government shutdown may call the City’s Utility Billing Department at (559) 661-5459 for assistance. City utility services include water, refuse, recycling, and sewer.