Service Alerts

As of April 15, 2020, all transit fares for Madera Metro’s fixed-route transit system have been suspended until further notice.

Transit Updates

April 18, 2022:

As a result of a court order, effective April 18, 2022, the Centers for Disease Control and Prevention’s (CDC) January 29, 2021 Order requiring masks on public transportation conveyances and at transportation hubs is no longer in effect. Therefore, CDC will not enforce the Order. CDC continues to recommend that people wear masks in indoor public transportation settings at this time.

Holiday Service Schedule Days:

Martin Luther King's Birthday, President's Day, Memorial Day, Juneteenth, Labor Day, Columbus Day, Veteran's Day, Day after Thanksgiving, Christmas Eve, and New Year's Eve

No Service will be provided on the following days:

New Year's Day, Independence Day, Thanksgiving, Christmas Day

COVID-19 Updates

Monday, April 18, 2022 - As a result of a court order, the Centers for Disease Control and Prevention’s (CDC) January 29, 2021 Order requiring masks on public transportation conveyances and at transportation hubs is no longer in effect. Therefore, CDC will not enforce the Order. CDC continues to recommend that people wear masks in indoor public transportation settings at this time.

Friday, August, 20, 2021 - Transportation Security Administration (TSA) has extended the face mask requirement for all transportation networks, including public transportation, through January 18, 2022. TSA’s initial face mask requirement went into effect on February 1, 2021 with an expiration date of May 11, 2021 and was then extended through September 13, 2021.

TSA: Face Mask Requirement Extension Press Release

FTA: Transit Mask Up Webpage

June 15, 2021 - State of California Reopening (CDC - Face Covering Requirement)

Despite the State of California reopening June 15, 2021, per the CDC Federal Guidelines, the public is still required to wear a face covering and practice social distancing while using public transportation.

For additional information, please visit CDC’s : Requirement for Face Masks on Public Transportation Conveyances and at Transportation Hubs

May 14, 2021 - Message from U.S. Department of Transportation (U.S. DOT)

The CDC, TSA, and the U.S. DOT remind the traveling public that at this time if you travel, you are still required to wear a mask on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States, and in U.S. transportation hubs such as airports and stations.

November 5, 2020 - **Attention - Effective Immediately**

The Center for Disease Control (CDC) has issued additional recommendations to all transit agencies to further limit the number of passengers in buses. This affects Madera Metro in the following ways.

- Only 5 passengers plus 1 driver is now allowed on all 26ft Madera Metro Transit Vehicles.

- Only 9 passengers plus 1 driver is now allowed on all 32ft Madera Transit Vehicles. It limits the number of people onboard of 26 ft.

Previously, this guidance was 10 (including driver) passengers per transit vehicle. To accommodate passenger needs, City staff is regularly assessing Madera Metro ridership to determine if headways need to be revised

June 18, 2020

Governor Gavin Newsom has issued a new face covering guidance that requires California residents to wear face coverings when they are in a situation considered to be high-risk.

Listed below are examples of high-risk situations that will require face coverings as it pertains to Public Transportation:

Waiting for or riding on public transportation or paratransit or while in a taxi, private car service, or ride-sharing vehicle;
Driving or operating any public transportation or paratransit vehicle, taxi, or private car service or ride-sharing vehicle when passengers are present. When no passengers are present, face coverings are strongly recommended.

The following individuals are exempt from wearing a face covering:

Persons age two years or under. These very young children must not wear a face covering because of the risk of suffocation.
Persons with a medical condition, mental health condition, or disability that prevents wearing a face covering. This includes persons with a medical condition for whom wearing a face covering could obstruct breathing or who are unconscious, incapacitated, or otherwise unable to remove a face covering without assistance.
Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.

MV Public Transportation - Division 585 asks that passengers face coverings must be worn properly covering both mouth and nose for the entire duration of their trip. The use of hand over mouth and nose does not qualify as a face covering.

For the completed California Department of Public Health - Guidance for the Use of Face Coverings, please click here.

To further ensure the safety of transit passengers, employees and the public, we encourage all to use Madera Metro for essential transportation only. When boarding, please communicate with the driver your planned destination. As a reminder, for the safety of all passengers, leisure rides without a specific destination will be discouraged.

PLEASE NOTE:

As a result of Safety Advisory 20-01, pursuant to 49 CFR § 5.25, on April 14, 2020 by the Federal Transit Administration (FTA), the Madera City Council approved the recommendations of eliminating fares for Madera Metro's fixed route system and limiting Dial-A-Ride (DAR) to disabled and senior passengers as of April 15, 2020.

Service Alerts

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