Utilities

If your services are interrupted due to delinquency/vacancy, a service fee of $50.00 is added to the account, and all past dues must be paid in cash, cashier check, money order, or credit/debit card. If you do not have a deposit, one will be required before services are restored.

Example Statement of Utility Bill

Keeping your utility account contact information up to date helps ensure fast communication during outages or emergencies. If your phone number, email, or mailing address has changed, please contact the Utility Billing Division or send us a message through our contact form.

Please note: We can only update contact information on an existing utility account with the City of Madera. Our contact form cannot be used to transfer service to a new address. If you have recently moved, you’ll need to open a new account. For instructions, see Establishing Service with the City of Madera.

For all returned checks that are received, a 5-day notice will be posted on your door. The City charges a $30.00 returned check fee. Cash, cashier check, money order, or credit/debit cards are required to cover returned checks. If payment is not received within 5 days, your service will be interrupted.