Privacy Policy

Last updated: August 4, 2026

Thank you for visiting the City of Madera website. This Privacy Policy explains the types of information that may be collected when you use the City’s website and online services, how that information may be used, and the choices available to you.

You are not required to provide personal information simply to browse the website. However, limited technical information may be collected automatically, and additional information may be collected when you submit a form, send an email, subscribe to notifications, or use another online service.

Information Collected Automatically

When you browse the City of Madera website, the City and its service providers may automatically collect limited technical information, including:

Your Internet Protocol address and Internet domain
Your browser type, device type, and operating system
The date and time of your visit
The pages and website features you access
The website or page that referred you to the City’s website
Website performance, error, and interaction information

The City may use this information to operate and secure the website, analyze traffic, identify technical problems, and improve website performance, accessibility, usability, and content.

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Cookies and Similar Technologies

This website uses cookies and similar technologies to analyze traffic and improve site performance.

Cookies are small data files that websites may store on your device. Some cookies support website functionality, while others help the City understand how visitors use the website and identify opportunities for improvement.

Third-party services used by the website may also place or access cookies in accordance with their own privacy policies and terms.

You can control or delete cookies through your browser settings. Blocking cookies may affect the operation of certain website features or third-party services.

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Information You Provide

When you send the City an email, complete an online form, subscribe to notifications, register for a program, or otherwise submit information through the website, the City may collect the information you provide.

Depending on the service, this information may include:

Your name
Your email address
Your telephone number
Your mailing address
The contents of your message, request, application, or submission
Other information needed to provide the requested City service

The City may use this information to respond to your request, provide the requested service, administer City programs, maintain records, and conduct official City business.

Please do not submit Social Security numbers, financial account information, medical information, or other sensitive information unless the City specifically requests it through an authorized and secure method.

Communications and records submitted to the City may be retained in accordance with applicable records-retention requirements. They may also be subject to disclosure under the California Public Records Act or other applicable laws. Information may be withheld or redacted when permitted or required by law.

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Third-Party Services and External Links

The City’s website may contain links to external websites or use third-party services to provide forms, maps, videos, translation, analytics, social media content, payment processing, and other functionality.

When you access or interact with a third-party website or service, that provider may collect information under its own privacy policy and terms. The City does not control the content, security, accessibility, or privacy practices of external websites and services.

A link to an external website does not necessarily constitute the City’s endorsement of that website, its operator, or its content.

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Mobile Messaging

Mobile telephone numbers, text-message opt-in information, and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

The City may use service providers solely to deliver and support its mobile-messaging services. Text-message originator opt-in data and consent will not be shared with third parties for their own marketing or promotional use.

Message and data rates may apply depending on your mobile service provider and plan.

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The City of Madera uses social media platforms to share public information and communicate with the community. These platforms are operated by third parties and are subject to the privacy policies, terms of service, and data-collection practices established by each platform.

Content submitted to or maintained on an official City social media account may constitute a public record and may be retained or disclosed in accordance with applicable law and City records-retention requirements.

Comments and other content may be moderated in accordance with applicable City policies, platform rules, and legal requirements.

Do not post Social Security numbers, financial account information, medical information, private contact information, or other sensitive personal information on a City social media page.

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