Transit Help and Information

Click to view the 2017 Fare Analysis Report.

The Madera Metro Service Design Guidelines establish criteria and standards to ensure the Madera Metro fixed-route network can grow and improve following standard guidelines that deliver consistent service to customers and support the mission of the department.

The Transit Advisory Board (TAB) serves in an advisory capacity to the City Council and staff on transit matters, reviews transit system proposals, ensures grievance procedures for transit services are followed and discusses overall transit planning and operating activities.

Click here to view Transit Advisory Board Agendas & Minutes.

The City’s first involvement in public transportation came in the mid-1970s in a climate of federal and state programs that were focusing on senior and mass transit needs. Senior citizen activists were the force that gave rise to the creation of Dial-A-Ride services in Madera in 1978. Dial-A-Ride began providing general public, curb-to-curb demand responsive service. The Dial-A-Ride system today serves a City-County area encompassing approximately a five-mile radius from downtown as far north as Avenue 19, and as far south as Madera Community College on Avenue 12.

In 1998, the City initiated Madera Area Express/MAX, a fixed-route service that serves the City and parts of the unincorporated areas of Madera County. Service is at 35- or 70-minute intervals depending on the route. Inter-regional transportation beyond Madera is available through Greyhound or Amtrak.

For general questions or comments regarding Madera Metro transit services, contact the City of Madera Transit Program Manager. For operational questions regarding bus routes or DAR scheduling, contact the City’s contracted transit operator, MV Public Transportation, Inc.

Contact Information

• Transit Program Manager – City of Madera
  205 W. Fourth Street
  Madera, CA 93637
  Phone: 1 (559) 661-3693
• MV Public Transportation, Inc. – City of Madera's Contracted Transit Operator
  1951 Independence Drive, Madera, CA 93638
  Phone: 1 (559) 661-RIDE (7433) – Spanish/English support

For operational questions regarding Madera Metro routes and DAR scheduling, please call 1 (559) 661-RIDE (7433).

Policies and Procedures

• Service Provision – Policy Update Re: Service Animals, Reasonable Accommodations, Personal Care Attendant (PCA), and Rider Companions for ADA
• Reasonable Modifications Policy
• ADA Visitor Policy – February 2025

Local Service Providers

• Madera County Transportation Commission
• Madera County Public Works Department
• City of Chowchilla Transit Information
• California Department of Transportation (Caltrans)
• Federal Transit Administration
• Amtrak
• Greyhound

Federal Resources

• ADA Home Page
• Federal Communications Commission Disabilities Issues Task Force (DITF)
• The Office of Special Education and Rehabilitative Services (OSERS)
• U.S. Department of Transportation (DOT)
• Architectural and Transportation Barriers Compliance Board
• HUD's People With Disabilities Page
• Thomas Legislative Information on the Internet
• U.S. Equal Employment Opportunity Commission

General Resources

• ADA Infonet
• Americans with Disabilities Act (ADA) Document Center
• RESNA Government Regulations Resource Page